A: 1) Contact the retailer from where the item was purchased and inquire about their return/exchange policy.
2) If the product needs to be sent back to us, you will need to obtain a Sales Return number (SR#).
3) Fill out this RMA Form Items returned without an SR# WILL NOT be accepted.
4) Our repair/replacement address is (Postage must be prepaid):
Industrial Revolution, Inc.
5835 Segale Park Drive C
Tukwila, WA 98188
Phone: +1 (888) 297-6062